OUR QUALITY POLICY

For Spor Sanayi, quality is not an attained goal, but an object which is always renewed and improved. With a reliable, orderly and institutionalized business concept; it is our quality policy to raise our quality level by closely following the developing technology, to meet our customers’ expectations and requests fully, to increase the quality management systems activity area; and to exist in the national and international markets as an institution which is always preferred, by providing the continuity of our place in the sector.

Yaşar MERAL
Civil Engineer
General Manager
(28.09.2005)

OUR QUALITY TARGETS

Each one of the personnel working in our company is a member and a partner of the Spor Sanayi Family.Every new project means excitement, every work we put our signature on means happiness and pride. Satisfaction of the employees, their active participation in all of our processes and their trainings will increase our success, and thus our continuously improving human resources will be our power.

We are not in favor of unfair competition; but we consider competition as an opportunity to increase our quality.Quality is not a concept that individuals acquire from birth, but it is a lifestyle they shape by education and observations.

Our targets to increase our level of quality are:

1.  To finish the works under our undertaking by manufacturing on time, upon the       condition of complying with the national and international regulations and technical       standards.

Responsible Person:General Manager

Period: 1 year

Source: Budget plan is made by the accounting department.

2.  Participating in minimum two national and four international fairs during the year and following the developments in the sector.

Responsible Person: Vice General Manager
Source: Budget plan is made by the accounting department.

3.  Keeping customer satisfaction in minimum level 4 out of 5.

Responsible Person: Marketing Representative
Source: Assessment will be made according to customer survey results.

4.  Providing yearly 12 hours of education per person to be given to technical personnel in order to further increase production quality.

Responsible Person:General Manager;Factory Manager

5.  Providing education on Worker Health and Work Security, and Fire Preventive Measurements to be given to all factory workers by professional institutions.

Responsible Person: Vice General Manager

Yaşar MERAL
Civil Engineer
General Manager
(28.09.2005)